Shipping Times & Payment Methods

Why are shipping times longer than normal?

With more people working out from home, we're experiencing an extraordinary demand for our products. As we work hard to respond more quickly to the present demand, we want to help you to make an informed decision about your purchase.

The item I'm looking at says it will take up to x weeks/months to ship. Does this mean I may get it sooner?

The time shown includes many factors, including a cushion for unforeseen delays in shipping. It's possible that you will receive your item sooner, but may also take up to the full time quoted. You'll be notified by email once the item ships.

If I order today, when will I be charged for my purchase?

This will depend on your payment method. Review the options below for details:

Pay with PayPal or with Multiple Credit Cards

Your account will be charged at the time you place your order.

Pay with Credit or Debit Card

If you pay with a credit or debit card, an authorization will be placed on your account at the time you place your order and will renew approximately 14 days prior to your order shipping. Once your order has shipped, the charge(s) will post to your credit or debit account.

Finance with Synchrony, CareCredit, or Vive

An authorization will be placed on your account until the order ships, renewing every 30-60 days. Once your order has shipped, the charge(s) will post to your finance account.

Visit Shipping Information for additional details.

Once your order is processed, you can look up the status online by visiting our Order Status page.

Learn more about our Return and Cancellation Policies.